Customer Testimonials
The team was very easy going, helpful and enjoyable to complete a deal with. The building was clean and had a welcoming decor.
Ford took 48 weeks to build my Maverick XLT Hybrid, but Byers Ford and Mark Morgan did a great job finalizing the sale and handling the delivery. Job well done. đź‘Ť
Great experience with everyone involved, thank you for your customer service, follow up, and understanding our needs.
Customer service was very good.
Great service and great experience…from a dealer!!!! Will definitely go back.
Issak was super nice and worked extremely well with me and my work schedule! Was able to get me in and out all in a timely fashion! Great Salesmen & great group of people! Bought me a nice Kia! Thank you!!!
Jeff Ashbrook did a GREAT job in helping me find exactly what I was looking for .
The service advisor I had was knowledgeable and courteous. He kept me informed during the time my car was in for service.
Fun and friendly place for all your auto needs. Highly recommended. Check em out if you have needs for sales and service
Adding Jeremy was the best decision your team made. Been doing business with him for years.
I bought a Ford 250 from them and they made it very easy. Great knowledgeable professional staff I've also had my vehicle serviced. They were Great to deal with fast and helpful I will definitely be going back
I love my new Escape with all the great features! John Grijak and the rest of the people at Byers made this the easiest car buying experience I've had yet!
John Grijak was our salesman, and the entire experience was outstanding. John’s upfront honesty and extensive knowledge made the purchasing of our new F-150 a breeze. We had to have our truck built in order to get exactly what we needed to be able to pull our 8500 lb. Camper. We are currently at Niagara Falls and our new truck did a great job pulling our camper.
Great experience today for oil change, rotate tires, 2 recalls..I called 2 other dealers this week..no one answered phones, left message..4 days later no return call..I did get thru to 3rd dealer for appt 2 wks away for the work..decided to try Byers this morning..they said bring her up..2-3 hrs later all done!!
actually it was my friend Jay Kaufman that bought a truck, really was impressed with Jeff his sales person. 5 stars
Great people nice buying experience ,recommend them highly . Would shop there next time I need another auto or truck .
In and out within 2 hours on a used cat purchase.
All is good no complaints or issues…treated as a valued customer
Low pressure and a nice salesman and easy finance and a nice selection to choose from
Easy in and out. Good money for trade in
Hassle free purchase..Isaak caldwell was very informative and let my wife and i test drive multiple vehicals before purchase
Totally professional dealership. Our interactions with the salesperson couldn’t have been any better. He was laid back, answered all our questions, and with zero pressure to buy anything. Absolutely awesome and surprisingly enjoyable experience for a car dealership. We were very happy to purchase a SUV from this dealership and this salesperson. And we love the used SUV we purchased. Thanks Kollin! We’ll send our friends and family your way! And the close-out process was quick and easy. We were in and out of there in 15 minutes because the gentleman was totally prepared when we sat down with ...
If you need a new car go see John Grijak. Third F150 I have purchased from him. All around good guy, upfront and honest. Thanks John!
Great service Carson is excellent.
Byers Ford is a great dealership with knowledgeable people who were very easy to work with.
We bought a new F-150XLT from Byers Ford and it was a great experience with no pressure. Isaak was our salesperson and he was very knowledgeable about the truck. Everyone we had contact with during our multi-day decision making process were friendly and knowledgeable. Jeff gave us some great tips on accessories, Bill made the financing process go smoothly, and Bob made sure we received all the information and service during our journey.
High schooler took his car in for repairs. They were patient and explained everything to him being his 1st time there.
I took my car in for a shift cable recall and they had it fixed the next day. The staff were EXTREMELY helpful and positive attitudes all around. They even drove my car back to my location for me. I've never been to a dealership that i would ever recommended going back to but the people at Byers in Delaware changed that. I'm definitely going back for any future work that might need done on my car.
Stopped in for "the works" on my car and service people were super friendly and helpful. The service was fast and the price was better than most... Would definitely recommend.
Bought a 2021 Ram off Jeff with Bill doing the financing portion. Very easy to work with. Very straight forward process. I was in and out in no time. This is my second truck I have purchased from Byers with great experiences on both!
I recently bought a 2021 Ford Bronco, and Grant was my sales contact. My purchase was quick, and seamless! Grant is very kind, and NOT overwhelming. He does NOT spam you, or push you to purchase. While looking at cars I had other dealerships call, email and text me dozens of times in a matter of hours. Grant was responsive, and on task to answering the questions I asked, and didn't push for unnecessary jargon about buying the vehicle. Highly recommend!
Great team @ Byers Ford.Everyone was wonderful to work with. It was a pleasure doing business with them.
Great place to buy a car and good people to deal with. Keaton was great to deal with.
Carson in service is always very helpful and kind. Mark in sales is the best!!
I was happy with my service. Truck was done correctly and in a decent amount of time.
From start to finish my experience with Byers ford was great. Keaton was my salesperson and he was helpful and didn’t pressure me into buying anything i didn’t want. There was a crack on the windshield of the car i bought and they fixed it the next weekend and gave me the full treatment. 10/10 would recommend buying from here!
Simple part was not in stock but they ordered one for the next day. Next day new part installed but it was defective. New part #2 ordered but we had a few doctor appointments to attend so Sly offered us a very nice loaner for free. Plus their waiting area is very nice and has an office room for those needing to work.
Amazing experience great staff. I would highly recommend this dealership.
I ordered a Ford Maverick Lariat on the Ford website and selected Byers Ford as my dealer. The process took 6 months but it was well worth it. I was able to trade in my old vehicle and drive off with the Maverick and I'm very happy with my purchase so far.
Yes, I did. friendly staff, totally will be doing business again.
I can't say enough about Byers Ford and the Byers family of dealships in general. I recently purchased a new Ford from John G. at Byers Ford and as usual, I was treated with utmost respect, was not hasseled, and completing all of the paperwork was alot quicker than it is traditionally.
My car was done while I waited. They said it would an hour and half,but it was done in an hour.
I was taken care of and that's what matters.
My sales rep Mark M. went above and beyond with my new purchase, he is very professional and friendly, he knows about everything Ford. He made the process very smooth and seamless.
I had the most amazing experience at Byers Ford in Delaware when I bought my MachE. I had started looking for an EV several months ago, had a very nasty experience at another Ford Dealership. This one was a superior experience both with Jeffrey Ashbrook and I simply love my new vehicle I’ve had for two weeks-Saundra S
Good experience. Grant was a pleasure to work with. Knowledgeable and kept me updated on my purchase. Haven't owned a Ford in years but so far very pleased with my Maverick.
A huge THANK YOU to Isaak Caldwell and Dan Padgitt for all the information and assistance that led to a 2022 Ford Maverick purchase. The Mav is in demand, but I received a detailed call from Isaak once one came available that fit my preference. Isaak and I were able to negotiate amicably towards a mutually beneficial conclusion. Shout out to Dan for helping me set up some of the truck dashboard features, your patience and comradery was appreciated. Shoutout to Bob Drollinger for assistance during the negotiation process, it was straightforward and painless. And finally, shout out to Bill Thorpe ...
Nice they have available inventory . Good experience
Excellent customer service!! Any issues were resolved quickly and couldn't be happier!!
Had a small issue with the retractable consol door not staying open Took awhile to get the part, but installation went well,everything put back together nice and tight and problem solved.Thanks
Byers Ford was a great car dealership and very easy to work with. I did most of the sale over text messages and signing the paperwork took less than an hour. Overall, very efficient, very painless, nice helpful staff. I would highly recommend.
It is great to know that there are dealers who are trustworthy and honest. Byers Ford did everything they could possibly do to make me happy. The process was seamless and my salesman Keaton really helped me with the online ordering. He made the entire process so easy. I can't say enough positive things about Keaton and Byers Ford. I truly appreciate how they treated an elderly customer with respect and honesty. I will continue to purchase products and service parts from Byers. Thank you for being true professionals.
Keaton went ABOVE AND BEYOND!! My Grandma tasked me with helping her find a new car, we found the perfect one for her at Byers Ford and he made it so incredibly easy! Being a former Byers Employee at another store, I was treated better than my old dealership did! He was anything but pushy, didn't care she was going to write a check and was on point for the trade in value, giving us the true market value! Any and every Ford my family will need, we will all be making the trip from Ashville and Pickaway County ...
I purchased a 2022 F-250 diesel, sales and service is out of the world. Helped me several time understand all the new electronics. Service DePartment is great. Has a couple of minor service items and they completed the work fast and with a smile. I got to talk to the guy working on the Truck. Most of the service calls were my misunderstanding.
Byers staff does a great job from sales to service. Happy customer.
Brought car for software update. Easy appointment process. Called me by name. Done faster than expected. Complete safety check. NO CHARGE. Can't ask for more than that!
I needed the first major work on our Ford F-250 SD farm truck since we bought it (used). I always try to restore this truck to a "best safety" road worthiness. I needed both disc calipers and rotors. The customer service folks helped to get me nearly $200 in discounts (sent by an add to my home) that I did not bring with me at the check out with the cashier by having my wife (home on the farm) text a photo of the flyer to me. This is the kind of can-do attitude that makes Byers the best ...
Always friendly
My experience at Byers Ford was excellent. Keaton Stokes made everything so simple and easy. I will continue to purchase additional vehicles from him in the future. He is an honest young man and full of energy. He helped me fill out my options that I wanted on the computer and couldn't have made it any easier for me. I appreciate everything he did for me. Byers Ford is an honest dealer that has made every attempt to satisfy their customers. It is a pleasure doing business with them. Thanks, Bill Reiss
Easy to deal with, very helpful. Would purchase another vehicle from here again!
Convenient booking with modern tools. Dropped off at set time and was ready after oil change and 10k mi inspection within a couple hours. Well done.
Efficient, friendly. Gave detailed description of services performed. Sly is the best!
Very friendly, knowledgeable people that I worked with. The process to purchase the vehicle, including my trade-in, was easy and fairly quick.
A great first experience purchasing a vehicle. Great atmosphere. Great team. And a HUGE thank you to Jeff!
My car was taken to this dealer for a warranty issue. They communicated with me vary well and did a nice job with the repair. Definitely would go back to them again.
The deal was seamless and complete before I walked in the door. I highly recommend working with John Grijak. Professional and got me in the vehicle that I wanted at the right price.
Excellent communication from Tiffany Easy scheduling. Fast turnaround.
My experience with Byers Ford has developed over twenty years. Now, onto a second Trusted Service Advisor, Tiffany Marks is delivering for me and the care of the Quality Built Ford vehicles that I am proud to own. 🙏🫡✌️
Love Keegan
Courteous and helpful. Very easy to drop off car and I was notified promptly when it was ready to pick up.
Very pleasant to work with. They have the customers best interest in mind and that is something hard to find these days. Highly recommend.
A+ experience with the crew at Byers Ford! Buying a car was made to be a very simple process, and I was in-and-out in no time. Very helpful and patient staff. Vehicle was delivered to be exceptionally clean, highly recommend this dealership.
easy car drop off and was done around requested time !
My regular dealership was not able to service my vehicle for about a week so I gave Byers Ford a call. I was extremely pleased when they told me to bring it in that same day. Diagnosed the problem and ordered a needed part that same day. Work completed that next day, all under warranty with no cost to me. Very satisfied with my service experience.
Once again Buyers Ford did a relatively quick oil change on my vehicle, if your schedule permits they do offer a happy hour discount starting at 3 during the week.
I had to drop my wife’s car off for some recall work. Tiffany extended excellent customer service. She was cordial and prompt. Overall, the recall work done on the car was done well and the customer service extended on behalf of Tiffany was even better.
Carson and the tech Ryan did a great job taking care of me and my car.
Sly and the team did a great job fixing my F150 after the Catalytic Converers were stolen.
Great service. The dealership worked diligently with me to find exactly what I was looking for and then showed me the features of the car. Jeff Ashbrook was great to work with and very customer oriented.