Cody was great to work with!

Thank you! Quick/Smooth purchase. Easy to work with! Wesley and Steve! thank you!

Very respectful and courteous staff. Sly is the best and needs a promotion/raise. He always helps out and tries to do the best. The mechanics put a new transmission in as well as brakes and tires and went out of their way to do the job. They also out def fluid in my truck when they didn't have to for free. I am very appreciative of the mechanics. Great place and not a bad price for the work they do.

I was traveling with my family from North Carolina on our way to Marquette, Michigan and was in need of a couple of parts that my local Ford dealership didn't have and stopped by Byers Ford, which was on our route. Steve Wamack, the Assistant Parts Manager, looked and they were out of stock as well but then did something super helpful. I told him where were we heading and he looked along our route and found a dealership that had what we needed a couple hours away that was just minutes off of our route. He called them and gave them my name and for them to place the parts aside for me and before I left, he told me how I could quickly swap out the broken parts on our Transit van for the new parts and even gave me some helpful materials that might be helpful for the job. Within a couple of hours we were at Brondes Ford where they had the parts we needed ready for pick up and we were on our way. I used the instructions Steve had given me and was able to replace them on our vehicle with minutes! I'm grateful for the exceptional experience we received from Steve! I'm a happy Ford owner!

The service department was polite and punctual. Jeremy Heizer was my service advisor and he was very professional and helpful.

Used their happy hour special. Much cheaper than any other Ford dealership.

I can not thank Jeremy enough for all his help. I broke down out of state and took it to Byers and he went beyond to help. We made it home but turned off the collision sensor and it rode like a champ home. Now it off to Orleans Ford to get the sensor changed! Thank you so much for making me safe enough to get home.

I recently bought a used vehicle here and had a great experience. I worked with Wesley and he was fair, patient, and his salesmanship helped uncover my real needs and find a vehicle that fit them. The sales manager was welcoming and Bill in finance was super friendly and quick. I'd recommend Byers Ford for your automobile needs.

Cody was excellent! Always was available and had time to help. The whole staff at the dealership was great

Found a deal on a mustang gt a few years ago and have built the car to be my forever toy car. It was marked as fair pricing and I have not had any issues last few years of owning it even being over 100k miles. Sales was not pressuring. Would buy again from here.

I worked with Kollin Hill at Byers Ford and had a great experience. He helped me lease a new car for my business. 5-months later, after totaling this new car in an accident, Kollin helped me get into another new car in just a few days after my accident. Kollin, the finance team, and the sales managers went out of their way to make this stressful time better.

I worked with John Grijak, and Dan Perry, to buy a used car. I must say these two were wonderful to work with. No hidden fees from the online price, and the price on the vehicle was very competitive. I will be checking out their inventory first on any future vehicle needs.

Great experience with Cody and the Team at Byers. We will continue to use Byers for all of our Auto needs. This is the third car I have bought from Byers and have services them all at Byers as well with great results

If you are looking for a great place to buy a used car (or a new one), this is the place to go. From start to finish, I was treated like the most important customer they had. I found a 2022 Ford Escape online. When I went to see it, Bob Drollinger and Grant Ceneskie treated me like a queen. They went above and beyond to accommodate me in every way possible. Coming from a 2011 base model Corolla, I had no idea how most of the gadgets in my new car worked. Grant was so patient with me, explaining everything I asked him with humor and kindness. And even Steve, the F&I Manager, was completely upfront with me. I told him right away that I didn't want ANY of the extra "shenanigans" dealerships (ex: Ricart) usually try to sneak in and oftentimes nearly force you to take, and that was the end of the discussion. Steve was ZERO pressure. I did end up buying an extended warranty, but NOT because Steve pressured me. I keep my cars for a very long time. Since this car is so nice, I will probably keep it until the wheels fall off. The cost of the warranty vs what it covers and how long it lasts made this a no-brainer. But again, there was no pressure. As I had been shopping around for this exact car for a minute, I already knew I was getting a great deal on the price of the car, so the added peace of mind from the warranty was well worth it for me. And since I was a cash buyer, and they weren't making any back-end money from the bank that dealerships typically count on, I would have thought the pressure would have been high. But nope. Steve was a rock star. In summary, my husband and I don't buy cars often, but when we do, you can count on one thing: Byers Ford in Delaware is where we'll be heading!

If you are looking for a great place to buy a used car (or a new one), this is the place to go. From start to finish, I was treated like the most important customer they had. I found a 2022 Ford Escape online. When I went to see it, Bob Drollinger and Grant Ceneskie treated me like a queen. They went above and beyond to accommodate me in every way possible. Coming from a 2011 base model Corolla, I had no idea how most of the gadgets in my new car worked. Grant was so patient with me, explaining everything I asked him with humor and kindness. And even Steve, the F&I Manager, was completely upfront with me. I told him right away that I didn't want ANY of the extra "shenanigans" dealerships (ex: Ricart) usually try to sneak in and oftentimes nearly force you to take, and that was the end of the discussion. Steve was ZERO pressure. I did end up buying an extended warranty, but NOT because Steve pressured me. I keep my cars for a very long time. Since this car is so nice, I will probably keep it until the wheels fall off. The cost of the warranty vs what it covers and how long it lasts made this a no-brainer. But again, there was no pressure. As I had been shopping around for this exact car for a minute, I already knew I was getting a great deal on the price of the car, so the added peace of mind from the warranty was well worth it for me. And since I was a cash buyer, and they weren't making any back-end money from the bank that dealerships typically count on, I would have thought the pressure would have been high. But nope. Steve was a rock star. In summary, my husband and I don't buy cars often, but when we do, you can count on one thing: Byers Ford in Delaware is where we'll be heading!

Staff was friendly and not to pushy. The whole process was pretty quick and easy. Mark and Bill were very helpful.

Low pressure sales, great service and delivery of tge vehicle. Would highly recommend Jeff and his team.

Pulled in with a broken sway bar in the front. Car was popping loudly on left turns and it forced the alignment off. Byers fixed it really fast and the car is perfect now. Great!!

Friendly staff, no pressure. I will be going back when its time for a new truck.

Everything went smoothly with ordering my new car. Great and easy experience. Ask for Cody Hess!

First service appointment with Byers Ford. Had a good service experience-everyone was friendly and attentive.

Very smooth buying experience with Jeff. I did not experience any pressure tactics on the deal by Jeff or in the finance office. I was pleased with the agreed upon sales price as well as the trade in deal (best of several quotes). Thanks!

I have been searching for another vehicle for over a month with some pretty disappointing customer service experiences. Isaak Caldwell at Byers Ford did a fantastic job ensuring that I was taken care of with the level of customer service expected when making a large purchase. I drove 3.5 hours from Louisville to pickup a used Expedition, and Isaak provided ample information for me to feel confident in making that trip. He made sure to pull the vehicle off the lot as well as filled up the tank for my long drive home. Hands down one of the most enjoyable and easy car buying experiences I've had. Thanks again, Isaak!

It’s good to know that honorable people still exist! Jeff Ashbrook is a fine gentleman and truly enjoyed dealing with him.

No hassle scheduling, extremely courteous service, and upfront pricing with no hidden fees. I would recommend the Byers Ford service center to a friend.