Mark and Bill were great to work with and having the CarFax report available online for your used car inventory was the reason I went with your dealership. Thanks all!

Mark Morgan was great salesman , answered all my questions! My Truck had to go back into service because the actuator and a connector were bad service rider Carson was great answered all my question and so was the technician. Thank you very much!

Just bought a new truck from Byers, and I have to say, the whole process was absolutely stress-free. From browsing their website to driving off the lot, everything was smooth and easy. Their website made it super simple to check out inventory and get a feel for pricing ahead of time. When I showed up, the sales team was awesome—friendly, helpful, and never pushy. They took the time to answer all my questions and really made sure I was getting the right truck for me, without any of that typical dealership pressure. The best part? The negotiation process was completely upfront and honest. No hidden fees, no games—just a fair deal and a straightforward experience. I left feeling confident in my purchase, not drained from haggling.

Easy, efficient and friendly to do business with. This was the 4rth car from Byers and it has always been a good experience.

Great Service, the process was fast and quick. Jeff was great to work with, no sales pitch, no BS. Traded my Toyota in for an SUV. Happy how everything went! Highly recommend!

Very easy, seamless fast process. Everyone was very friendly and helpfull. Will definately be buying my next vehicle from Byers Ford !

Amazing, courteous fair and very professional. Got every penny for my financed trade. I will absolutely be back when I need another vehicle.

I went back to this shop a couple weeks after my original inspection and work and this time really soured me on the place. Perhaps naïvely, I expressed that I had an active warranty this time around and hoped my issue could be resolved for no more than my deductible. Lo and behold the ONE service they recommended and pushed hard for was a battery replacement, a maintenance item which, of course, is not covered (and was checked in my initial inspection from this place less than a month ago). The problem is that in all of the back and forth, no one told me the techs could not replicate my original issue until I came in to pay AFTER the work was done and I would owe for it regardless. I had asked whether part of my issue was resolved and followed up that it was not, and as of now, no one has reached out to me. Why would they - they already got my money. I thought I could trust this place after my first visit, but as far as I'm concerned they ruined that for a lousy $150 (price of the battery/installation above my warranty's deductible). I will say the battery replacement/installation itself was priced fairly and completed quickly. ORIGINAL REVIEW: I had a used car I bought (from another dealer) have an inspection to qualify for a Ford Protect warranty. Tiffany, who I mainly worked with, was very pleasant, got my car in and out the same day we discussed, and the price for the inspection and the couple of things I needed done to pass was fair. Would recommend.

STAY AWAY! I trade cars a lot. I have bought over 35 cars in the last 30 years. I trade-in my car every year, sometimes twice per year. I have never been lied to and talked down to like this from any dealership before. Byers Ford had a Jeep I wanted to buy. They emailed me a fair price. I logged onto THEIR website, I accurately and honestly entered my trade information. They offered me a cash offer of $32,600. That was lower than a buy-bid I recieved from Carmax of $33,400, but I was going to accept it. Before driving 7 hours to buy the Jeep, I called to confirm it was still available. The sales manager named Bob told me he would not honor the appraisal that BYERS FORD gave me! He offered me $31,000 instead of $32,600. When I respectfully questioned this deceptive scandelous maneuver (false advertising) , he told me that they do want want my business and I should look somewhere else! THEY WILL NOT HONOR THEIR OWN ONLINE APPRAISAL, and when questioned, they suggest that you take your business elsewhere. BUYER BEWARE.

My salesperson, Mark, was very helpful and patient with me. He listened to my needs, and made suggestions as to what might be the best fit for me. I was able to order my truck and it arrived within just a couple of months! It was the easiest purchase I have ever made. If he didn't know the answer to a question, he found out for me, rather than just brush it off. He was very professional and not pushy at all. Just a great experience all around! We are still ironing out an issue with the front camera, but they have my back on it!

We bought our last car from them and We are extremely happy with the sales staff and the whole process everyone was kind and very helpful thank you again 😄

Cody was great to work with!

The best car buying experience I have ever had. Totaled my Navigator on Sunday, Mark had me in a newer lower mileage Expedition on Saturday. No BS, no Games, SUV was immaculate inside and out. From start to finish, less than 2 hours at dealership. Mark and Bill made it seamless and everyone treated me like family. Highly recommend Byers Ford Delaware

Thank you! Quick/Smooth purchase. Easy to work with! Wesley and Steve! thank you!

Very respectful and courteous staff. Sly is the best and needs a promotion/raise. He always helps out and tries to do the best. The mechanics put a new transmission in as well as brakes and tires and went out of their way to do the job. They also out def fluid in my truck when they didn't have to for free. I am very appreciative of the mechanics. Great place and not a bad price for the work they do.

I was traveling with my family from North Carolina on our way to Marquette, Michigan and was in need of a couple of parts that my local Ford dealership didn't have and stopped by Byers Ford, which was on our route. Steve Wamack, the Assistant Parts Manager, looked and they were out of stock as well but then did something super helpful. I told him where were we heading and he looked along our route and found a dealership that had what we needed a couple hours away that was just minutes off of our route. He called them and gave them my name and for them to place the parts aside for me and before I left, he told me how I could quickly swap out the broken parts on our Transit van for the new parts and even gave me some helpful materials that might be helpful for the job. Within a couple of hours we were at Brondes Ford where they had the parts we needed ready for pick up and we were on our way. I used the instructions Steve had given me and was able to replace them on our vehicle with minutes! I'm grateful for the exceptional experience we received from Steve! I'm a happy Ford owner!

The service department was polite and punctual. Jeremy Heizer was my service advisor and he was very professional and helpful.

Everyone was so friendly. The salesman Cody Hess took time and worked with me on my new purchase. I would highly recommend him if you're looking for a car. This is my second car from Byers and will return again.

Used their happy hour special. Much cheaper than any other Ford dealership.

I can not thank Jeremy enough for all his help. I broke down out of state and took it to Byers and he went beyond to help. We made it home but turned off the collision sensor and it rode like a champ home. Now it off to Orleans Ford to get the sensor changed! Thank you so much for making me safe enough to get home.

I recently bought a used vehicle here and had a great experience. I worked with Wesley and he was fair, patient, and his salesmanship helped uncover my real needs and find a vehicle that fit them. The sales manager was welcoming and Bill in finance was super friendly and quick. I'd recommend Byers Ford for your automobile needs.

Cody was excellent! Always was available and had time to help. The whole staff at the dealership was great

Found a deal on a mustang gt a few years ago and have built the car to be my forever toy car. It was marked as fair pricing and I have not had any issues last few years of owning it even being over 100k miles. Sales was not pressuring. Would buy again from here.

I worked with Kollin Hill at Byers Ford and had a great experience. He helped me lease a new car for my business. 5-months later, after totaling this new car in an accident, Kollin helped me get into another new car in just a few days after my accident. Kollin, the finance team, and the sales managers went out of their way to make this stressful time better.

I worked with John Grijak, and Dan Perry, to buy a used car. I must say these two were wonderful to work with. No hidden fees from the online price, and the price on the vehicle was very competitive. I will be checking out their inventory first on any future vehicle needs.