My salesperson, Mark, was very helpful and patient with me. He listened to my needs, and made suggestions as to what might be the best fit for me. I was able to order my truck and it arrived within just a couple of months! It was the easiest purchase I have ever made. If he didn't know the answer to a question, he found out for me, rather than just brush it off. He was very professional and not pushy at all. Just a great experience all around! We are still ironing out an issue with the front camera, but they have my back on it!

Cody was excellent! Always was available and had time to help. The whole staff at the dealership was great

If you are looking for a great place to buy a used car (or a new one), this is the place to go. From start to finish, I was treated like the most important customer they had. I found a 2022 Ford Escape online. When I went to see it, Bob Drollinger and Grant Ceneskie treated me like a queen. They went above and beyond to accommodate me in every way possible. Coming from a 2011 base model Corolla, I had no idea how most of the gadgets in my new car worked. Grant was so patient with me, explaining everything I asked him with humor and kindness. And even Steve, the F&I Manager, was completely upfront with me. I told him right away that I didn't want ANY of the extra "shenanigans" dealerships (ex: Ricart) usually try to sneak in and oftentimes nearly force you to take, and that was the end of the discussion. Steve was ZERO pressure. I did end up buying an extended warranty, but NOT because Steve pressured me. I keep my cars for a very long time. Since this car is so nice, I will probably keep it until the wheels fall off. The cost of the warranty vs what it covers and how long it lasts made this a no-brainer. But again, there was no pressure. As I had been shopping around for this exact car for a minute, I already knew I was getting a great deal on the price of the car, so the added peace of mind from the warranty was well worth it for me. And since I was a cash buyer, and they weren't making any back-end money from the bank that dealerships typically count on, I would have thought the pressure would have been high. But nope. Steve was a rock star. In summary, my husband and I don't buy cars often, but when we do, you can count on one thing: Byers Ford in Delaware is where we'll be heading!

Staff was friendly and not to pushy. The whole process was pretty quick and easy. Mark and Bill were very helpful.

Friendly staff, no pressure. I will be going back when its time for a new truck.

It’s good to know that honorable people still exist! Jeff Ashbrook is a fine gentleman and truly enjoyed dealing with him.

Isaak was great to work with. He was very flexible with my schedule and being able to negotiate via email and phone conversations. Isaak was very knowledgeable about Ford's products and had no problem saying if he did not know the answer to my question, which was rare. Once the decision to purchase was made, the whole team did a nice job letting me know how long things were going to take and moving me through the process quickly but not rushing. There is a lot to cover during the close of the sale, but everything we had agreed to was easy to see in the retail buyer's order document.

Byers Ford made it very easy to purchase my car. Even picked me up at the airport. Isaak was very knowledgeable and had all the paperwork ready when I got there. I would definitely buy from them again

Very professional. No issues. Everything was handled in advance and logistics went as planned. Would recommend

I had my eye on a 2023 Ford Maverick, and I finally went in to test drive. I knew I would love the truck, and after some thought I went ahead and bought it. No regrets I absolutely love driving it. Everyone at Byers Ford was professional, nice, and not pushy. Kollin Hill was our salesman, and it was great. Thank you to everyone! -Ryan W

Mark did a great job walking through the 2023 Ford Maverick features and functionality, how the hybrid worked as I've never had a hybrid before. The finance manager was very professional and made the process really easy. Great experience overall at Byers Ford.

I buy all of my vehicles and have them serviced by Byers Ford. Service is impeccable starting from Sales Jeff Ashbrook to Dan Padgitt to John Hess in Management to Tiffany in Service and Finance is fun too. Super friendly and helpful and supportive throughout the whole process as usual.

The team was very easy going, helpful and enjoyable to complete a deal with. The building was clean and had a welcoming decor.

Great experience with everyone involved, thank you for your customer service, follow up, and understanding our needs.

John Grijak was our salesman, and the entire experience was outstanding. John’s upfront honesty and extensive knowledge made the purchasing of our new F-150 a breeze. We had to have our truck built in order to get exactly what we needed to be able to pull our 8500 lb. Camper. We are currently at Niagara Falls and our new truck did a great job pulling our camper.

Great people nice buying experience ,recommend them highly . Would shop there next time I need another auto or truck .

Hassle free purchase..Isaak caldwell was very informative and let my wife and i test drive multiple vehicals before purchase

Totally professional dealership. Our interactions with the salesperson couldn’t have been any better. He was laid back, answered all our questions, and with zero pressure to buy anything. Absolutely awesome and surprisingly enjoyable experience for a car dealership. We were very happy to purchase a SUV from this dealership and this salesperson. And we love the used SUV we purchased. Thanks Kollin! We’ll send our friends and family your way! And the close-out process was quick and easy. We were in and out of there in 15 minutes because the gentleman was totally prepared when we sat down with him to sign papers. We really appreciated the ease and professionalism of this dealership. We’ll definitely buy here again!

Great team @ Byers Ford.Everyone was wonderful to work with. It was a pleasure doing business with them.

Great place to buy a car and good people to deal with. Keaton was great to deal with.

From start to finish my experience with Byers ford was great. Keaton was my salesperson and he was helpful and didn’t pressure me into buying anything i didn’t want. There was a crack on the windshield of the car i bought and they fixed it the next weekend and gave me the full treatment. 10/10 would recommend buying from here!

Good experience. Grant was a pleasure to work with. Knowledgeable and kept me updated on my purchase. Haven't owned a Ford in years but so far very pleased with my Maverick.

It is great to know that there are dealers who are trustworthy and honest. Byers Ford did everything they could possibly do to make me happy. The process was seamless and my salesman Keaton really helped me with the online ordering. He made the entire process so easy. I can't say enough positive things about Keaton and Byers Ford. I truly appreciate how they treated an elderly customer with respect and honesty. I will continue to purchase products and service parts from Byers. Thank you for being true professionals.

The deal was seamless and complete before I walked in the door. I highly recommend working with John Grijak. Professional and got me in the vehicle that I wanted at the right price.

Made a cold call to the dealership and Jeff answered My son had been in an accident, and we had to replace his vehicle in a hurry We had seen the vehicle online Jeff checked to see if he had it and we made set up a meeting Once i met Jeff and looked over the truck i told him my son couldn't get in until Friday He told me he would hold it until then as my son had only seen pictures and talked to me Jeff actually came in on his day off to finish everything up